"Source Removal" is the name given to the process of duct cleaning that is most adaptable to the residential setting. Each house is different, and likewise the duct work is laid out differently from home to home. The techniques and equipment involved in the Source Removal method allow the technician to clean in a variety of ways in order to do the best job possible from house to house. We truly believe that if you have someone clean your ducts, and they aren't taking the following steps, you may not be getting your moneys worth.

In order to properly and carefully clean your air duct system, a technician should be spending a significant amount of time in your home. Even the smallest homes should take a couple hours for a solo technician to clean. However, there is no set equation linking the size of your home to the speed at which a technician cleans it. Also, air duct cleaning should be considered an investment into your family's health. Before you choose the cheapest quote you get, please consider the quality of service you are receiving. Quite often companies that offer "$99 whole house duct cleaning" will either spend an inadequate amount of time in your home or will have any number of additional charges once the job is complete.

Our Duct Cleaning Process

It begins the minute our truck pulls into your driveway

Our uniformed technician(s) will come to your door and identify them selves by name
They will present their business card
They will answer any questions or concerns you may have
They will ask for the most accessible way to enter your home
After Introductions

The technician will ask you to do a walk-through of the house pointing out the location of each register and where the furnace is located
Your thermostat will be turned up to observe a normal furnace cycle
Your furnace will be shut down while the duct cleaning is being done
Your circuit breaker to the furnace will be turned off
Dampers will be opened, if closed. they will be marked with a black marker to establish their original position
They will turn off the electric air cleaner if there is one
Tarps will be laid to protect your floors and carpets

Step 2: Preparation

Our high powered self contained vacuum system will be brought into your home.

All dirt, dust and debris will be sucked right into our powerful machine.

Our technician will remove all hot and cold register covers. If we attempt to remove a register cover and see it is going to be a problem we will inform you and you can make the decision of its removal. Register openings can be cleaned from the basement if we are unable to remove them.

Step 3: Pre Clean

The metal box under the floor register is called the "stack boot." This area, along with the branch of duct work that runs into each room, is blasted with high powered air. This process flushes dirt & debris downward toward the main duct system.

A piece of foam is then inserted inside the registers opening. This is done to make the opening air tight which prevents any blow-back (debris) from re-entering your home and creates a negative pressure so that the duct cleaning machine will have a high powered suction allowing a successful duct cleaning process.

Each register is hand washed, then set to air dry.

Step 4: Attaching the Vacuum

A 12" access hole is cut into the air supply plenum of the furnace ,and the air filter is inserted into a plastic bag to separate the two side of the system.

Note: Holes will be patched upon completion of the cleaning.

Our quick-connect collar is then attached. One end of the vacuum hose is attached to our machine the other is attached to the collar on the furnace.

Note: The closer the hose is to the furnace the better suction.

Step 5: The Cleaning Process

The powerful vacuum is turned on which creates a high velocity air movement to transport loosened dirt and other contaminants out of your duct work and directly into the air tight vacuum's filtration/collection system.

In the basement attic or crawl the technician uses cutting tools to create a series of smaller access openings.

The furthest run is then cleaned by feeding the forward/reverse Aire-Sweep assembly down each branch of the duct system two or three times to push every inch of construction debris, plaster board, pieces of wood or stone, along with dirt and dust forward to the main run.

Next we insert our 18" power brush. This brush allows us to clean all four sides of your duct system. This brush is pushed back and forth several times over the entire system to polish and dislodge any caked on debris from inside the duct surface. Our tough nylon bristles are stiff enough for thorough cleaning, but soft enough for use on fiberglass lined ducts.

After a thorough brush cleaning we insert the air hose once again and reverse sweep the entire length and clean the duct work of any remaining dirt

Step 6: Clean and Inspection

Once the supply side is completely cleaned, the return side is cleaned using the same method. Our technician will use a mirror and a high powered flash light to visually inspect the system.

Many customers ask if they can see how dirty their system was. If you choose, this would be the time for you to look into the vacuum or the duct system. At the customer's request we will insert our live feed camera.

Metal access openings are sealed with custom made patches and secured with metal tapping screws. Fiberglass systems are patched with the circular piece that was removed and secured with foil tape.

Ducts will be returned to air tight condition, all pads will be removed and the cleaned registers covers are put back on.

Philanthrope Air Duct / Dryer Vent Cleaning highly recommends a new filter be put back once you system is cleaned. If you have a new filter, our technician will install it for you.

Step 7: Final Steps and Cleanup

The cleaning is complete when we finish up with the vacuuming of the cavity of the furnace.

Dampers will be replaced to their original position
Technician will turn the furnace back on and run the heating and cooling through a cycle to verify it is operational
Floors within the area we worked will be swept of any debris
Technician along with the customer will make a final walk through to check for anything that needs to be addressed before leaving the job site
Customer will sign paper work and pay the technician
All equipment is returned to trucking.

 We will treat your home and your dryer vent like our own. We have the skills and the equipment to get your venting clean. We stand behind our work with the R & R (Redo and Repair) satisfaction guarantee.